University maintains strong NSS position

THE University has maintained a strong position in this year’s National Student Survey.

We have achieved an overall Student Satisfaction rating of 85% from final year undergraduate students who responded to the survey, which matches last year’s best-ever performance.

15 courses achieved 100% for overall satisfaction from students who responded – four more than last year.

These were:

  • BA (Hons) Early Years and Childhood Studies
  • BA (Hons) Acting
  • BA (Hons) Business Economics with placement
  • BA (Hons) Business Management (Exchange)
  • BA (Hons) Coaching and Sport Development
  • BA (Hons) Drama
  • BA (Hons) English and American Literature
  • BA (Hons) International Politics
  • BA (Hons) Physical Education and Sport Pedagogy
  • BSc (Hons) International Fashion Marketing
  • BSc (Hons) Nutritional Sciences
  • BSc (Hons) Psychology and Speech Pathology
  • Combined Honours Business/Human Resource Management
  • Combined Honours Education/TESOL
  • Combined Honours History/Politics


Of these, four maintained their 100% satisfaction rate from the year before – BA (Hons) Acting, BA (Hons) Business Economics with placement, BA (Hons) Coaching and Sport Development and BA (Hons) English and American Literature.

Professor Helen Laville, Pro-Vice-Chancellor for Education, said: “This year’s NSS results indicate that we have stabilised our position in terms of overall satisfaction following strong improvement over recent years. This is encouraging, as is our further improvement in Learning Resources, and I congratulate staff on their efforts.

“We are ambitious for further improvements, and will be challenging ourselves to improve on this position next year. It will be important for all colleagues to focus our efforts on building and sharing good practice and working collaboratively to deliver improvement over the coming year.”

The Union ranked in the UK top 20 for student satisfaction.

For the first time, final year undergraduates at Manchester Met who responded to the survey are the most satisfied in Greater Manchester, ahead of the University of Salford and University of Manchester.

Lewis Bartlett, The Union’s President said: “This is an amazing achievement and the result is a real testament to our fantastic staff, students and volunteers.

“We’ve worked really hard since 2012 to improve the student experience at Manchester Met and The Union. We’ve worked on representation, services and opportunities, as well as moving to a brand new home in the heart of the campus.

“The overall NSS results will help shape our representation work, helping us identify where we can work with the University to make the academic experience even better for students.”

The annual independent survey gives final year undergraduates the chance to have their say on what they liked and didn’t like about their time at university – find out more about NSS.

The Union has moved 56 places since question 23 was introduced in 2012 to measure student satisfaction with their students’ union. This jump to the top 20 out of 136 unions – from 62% to 78% overall satisfaction from students who responded – is the biggest for any modern university union.