Forgotten your password? Here’s what you do now…

Your password is the key to your email, your Wi-Fi connection and your personal data, as well as anything else you want to keep safe in the electronic world.

We have a number of defences in place to prevent unauthorised access to all these things at Manchester Metropolitan, but once someone has your password, those defences become irrelevant. This is why it’s extremely important that you keep your password to yourself, that you make it ‘strong’ and that you reset it regularly.

Changing your password can be done by logging into a computer on the University network:

  • Press Ctrl+Alt+Del
  • Choose ‘Change a password…’
  • Fill in the form as indicated

If you’ve forgotten it all together? Not to worry, just use our Self Service Password Reset (SSPR) Portal to reset it.

You’ll need to register – although most staff and students have already done this – so all you need to do is use it! Don’t worry if you can’t remember, you’ll get a message saying you need to register if you haven’t done so in the past.

Obviously you’re thinking – I’m locked out so how can I?! You can easily access the portal via your University device login page through the ‘Forgot your password?’ link. If you’re already logged in to MyMMU on your device then you can also access the portal via the Account tile – take a look now!

If you’re still having issues and need support then contact our 24/7 IT Helpline on 0161 247 4646.

You’ll find all of our handy help-guides on the IT Services website

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